Frequently Asked Questions

For any questions, please email us at [email protected].

Yes, reservations for lunch and dinner can be made at carettacarettarestaurant.com.

Yes, a daily $37 resort fee applies and includes:

• WiFi in guestrooms and public areas
• Two reusable water bottles
• Two beach chairs and one umbrella
• One-hour non-motorized watersport rental
• One-hour bicycle rental for two people
• Golf bag storage
• Daily island ritual including 1 signature beverage offering

The Singer is a cash-free resort. We accept all major credit cards, contactless mobile payments, or room charge.

Yes, The Market is located in our lobby and carries fresh food items, packaged snacks, and travel essentials such as sunscreen to go.

While we don’t have a dedicated concierge service, our front desk team is always ready to assist you with check-in, any questions you may have, and recommendations for local attractions, dining, and activities.

Yes, we do. Please call room service from your room to place an order.

Yes, The Singer offers luggage storage for early arrivals and late departures at no extra cost. Inquire ahead of time or speak to our front desk for details.

We offer both self-parking and valet parking for your convenience. Self-parking is $35 per night, and valet parking is $39 per night.

No, The Singer does not offer a shuttle service, but we can provide a resort discount on towncars. Contact us for more information and to book your transportation in advance.

The Singer is located just 12 miles from the Palm Beach International airport.

Yes, we offer special rates for Palm Beach Atlantic University students and families visiting the campus. Whether you’re touring the university, attending orientation, or visiting throughout the school year, our resort provides a convenient and comfortable stay just a short drive, approximately 15–20 minutes from campus. To explore current offers and availability, you can learn more by visiting the Palm Beach Atlantic University hotels page.

Yes, we offer an Everyday Heroes discount for veterans and active-duty military. Learn more and book at thesingerresort.com/offers/veterans-heroes-offer.

The Singer Oceanfront Resort happily welcomes up to two pets per room for a non-refundable fee of $125 per stay.

Upon arrival, your pet will receive a complimentary tote bag that includes a collapsible water bowl, waste baggies, a stylish bandana, and a “pet in room” door hanger to ensure a comfortable and enjoyable stay.

Yes, we recommend exploring the pet-friendly trails at John D. MacArthur Beach State Park, minutes from our resort. You can also visit Peanut Island, which is accessible by the dog-friendly Peanut Island Shuttle Boat. For some off-leash fun, check out local dog parks like Lake Woof in John Prince Park or Pooch Pines Dog Park in Okeeheelee Park.

Both dogs and cats are welcome. Each pet must weigh 50 lbs or less.

The pool is open daily from 8:00 AM to 8:00 PM.

We do not offer rollaway beds or blow-up mattresses, but we do have pack and plays and cribs available upon request, based on availability.

Should your travel plans lead to an earlier departure than initially scheduled, we kindly advise notifying our front desk. Please be aware that early check-outs may result in additional fees or forfeiture of your deposit.

Check-in time is 4:00 pm, and check-out time is 11:00 am. Earlier check-in or later check-out may be available depending on occupancy. Please contact our front desk with any questions.

Late check-out is available depending on our occupancy at the time of your request. Please contact the front desk to inquire. Extra fees may apply.

Our wedding team will connect with the winning couple to begin planning, introduce our participating vendors, explore available dates, and start bringing your dream celebration to life.

Yes. Couples are welcome to bring in additional vendors at their own expense, subject to The Singer Oceanfront Resort’s vendor guidelines and approval.

Travel and accommodations are not included in the giveaway. The prize includes the wedding experiences and services outlined above.

The prize has no cash value and cannot be transferred, exchanged, or redeemed for cash.

Absolutely. The winning couple may choose to enhance or personalize elements beyond what is included in the giveaway at an additional cost. Our team will connect you with the participating vendors to explore available options.

Yes. February and March are blackout months, and additional holiday and vendor blackout dates may apply. Our team will work with the winning couple to explore available dates with the participating vendors.

Yes, based on availability. The Singer Oceanfront Resort team will work with the winning couple to select a wedding date within the designated timeframe and available dates.

The wedding venue can accommodate up to 125 guests. However, the number of guests will be determined by the package value.

Yes. Couples must be engaged at the time of entry and include a photo or video as part of their submission.

A panel selected by The Singer Oceanfront Resort will review all eligible submissions and select one winning couple based on their story and overall submission. We want to get to know you as a couple. Tell us your story, what this wedding would mean to you, and why you can picture celebrating at The Singer. If Singer Island or the Palm Beaches hold a special meaning for you, we’d love to hear about that, too. Most importantly, be yourselves and let your story shine through.